Terms & Conditions

Terms & Conditions

General:

Welcome to the ilovecarousel.com website (“we”, “our”, “us”, “Website”, “our site”). This page lays out our terms and conditions under which you use our Website. Please read through these carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you.

ilovecarousel.com is an online service for personal use of clothing, footwear and accessories.

All image appearing on the site have been taken with great care, however the colour clarity may vary between the natural eye and your computer monitor. We cannot therefore guarantee the accuracy of the colour.

In order to purchase goods online, you must hold a valid debit or credit card.

You should confirm that the information you supply to our website is accurate and complete and relates specifically to you, the customer. If any of your personal details change, you should advise us of the changes by email; support@ilovecarousel.com

You must agree not to use or copy anyone else’s identity, or a name which you are not authorised to use. By using our site, you will agree to be bound by the terms.

We may change the terms and conditions from time to time, at our discretion. Using the website after changes have been made will mean that you have agreed to accept the new changes.

Placing an order:

By placing your order you have agreed to pay the price as stated, you will then receive a confirmation email from us stating your order has been received. You will receive a further email from us when you order has been dispatched.

We will contact you via email if any of the items you ordered are not in stock, your debit/credit card will then be automatically refunded. Your order is accepted by us when you receive our email confirming your goods have been dispatched.

We may not accept your order if:

  • The item ordered is out of stock.
  • We are unable to obtain authorisation for your payment.
  • We find a product or pricing error.
  • A product fails our internal quality checks.
  • We reserve the right to reject any offer of purchase by you at any time, at our sole discretion.

If you have any questions please contact Customer Services team, during office hours 10am - 5pm GMT Monday - Friday.

Email: support@ilovecarousel.com

Telephone: 00353 1 6778713

Payment:

All credit/debit card payments are subject to validation and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will either cancel your order or seek payment by an alternative method. If this should result in a delay in dispatching your goods, we cannot be held responsible.

Payment methods include: Paypal, Visa, Visa Debit, MasterCard, MasterCard Debit and Maestro. We do not hold your debit/credit card details on the website or our customer database.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Delivery:

Please see our delivery page by clicking here »

Returns:

Please see our return page by clicking here »

Cancellations:

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. Please go to our “Easy returns” page for details on how to return an item if it has already been shipped.

Passing of Property and Risk:

We will retain legal ownership of all items until full payment has been made by you, and the payment has been received by us. Legal ownership of the items will immediately revert back to us if we refund any payment to you.

Limited Licence:

We grant you a limited licence to access and make personal use of the Website. Please note that you may not copy any portion of the website without prior written consent which may be withheld in our absolute discretion.
 
You are granted a limited revocable and non-exclusive right to create a link to the home page of the Website for personal, non-commercial use only. You may not link to any page of the website other than the home page. We may at our discretion request that you remove any link to the website, and upon receiving such request you shall immediately remove such a link.
 
Any unauthorised use by you of the Website terminates the limited licence set forth in this section without prejudice to any other remedy we may have provided by the law.

Links to Third Parties:

We are not responsible for the content of any offsite websites linked to or from our Website. Links appearing on our website are for convenience and not an endorsement by us. We are not responsible for any website links to or from our Website, and offer no warranties for the content, products or services offered by these linked websites.

Trade Marks & Copyright:

All pages of our website and the contents remain our property, our associates, licencors and business partners, which are protected by international and Irish copyright laws. No part of the website may be copied, duplicated, sold or changed in full or in part without prior written consent.

Governing Laws:

Any purchase or refund made on this website will be subject to Irish Law and you shall agree to the exclusive jurisdiction of the Irish courts.